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Titel: Value Added by Quality Management
Sonstige Titel: Developing a model describing the mechanisms and a process approach for introduction
Autor(en): Giebel, Michael
Schlagworte (SWD): Qualitätsmanagement
Klassifikation (DDC): 330 - Wirtschaft (Economics)620 - Ingenieurwissenschaften (Engineering and allied operations)
Erscheinungsdatum: Jun-2009
Zitierform: In: Majstorović, Vidosav D. [Hrsg.]: Proceedings / Fifth International Working Conference Total Quality Management - Advanced and Intelligent Approaches, May 31st - June 4th, 2009, Belgrade, Serbia. - Belgrade : Mechanical Engeneering Faculty, Laboratory for Production Metrology and TQM, 2009. - S. 79-84
Zusammenfassung: Abstract: Quality Management is an essential part of successful organisations. But the effect of it is mostly not directly visible. The effects are more indirect, and have a time lag till results appear. In today’s challenging times, all activities of an organisation have to proof their ability to add value. While Value Based Management is more focussed on financial value, other concepts and models like EFQM Excellence Model and Kaplan and Norton’s Balanced Score Card also point on values that are the basis and driver for financial success. Quality Management has to proof its effects on company values, and therefore the transacting mechanisms have to be identified and procedure to manage the process of Value Adding Quality Management has to be developed.
URI: urn:nbn:de:hebis:34-2010120235025
zus. URI: UDC:111.4;65.012.32;17.023.35
ISBN: 978-86-7083-660-0
Bemerkungen: Dieses Paper wurde mit dem “Special Gold Charter: Best young researcher’s paper” auf der 5th International Working Confernce: “Total Quality Management – Advanced and Intelligent Approaches” 2009 in Belgrade (Serbia) ausgezeichnet.
Sammlung(en):Publikationen

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