Datum
2019Autor
Winkler, RainerSöllner, MatthiasNeuweiler, Maya LisaRossini, Flavia ContiLeimeister, Jan MarcoSchlagwort
004 Informatik Computerunterstütztes LernenAssistenzsystemMensch-Maschine-KommunikationComputer Supported Cooperative WorkAmazon AlexaMetadata
Zur Langanzeige
Konferenzveröffentlichung
Alexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes
Zusammenfassung
Despite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart Personal Assistant tutors show significantly higher task outcomes and higher degrees of collaboration quality compared to groups interacting with human tutors. The results are used to suggest areas for future research in the field of computer-supported collaboration.
Zitierform
In: AMC (Hrsg.): Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019.. Association for Computing Machinery: New York 2019, S. ; ISBN 978-1-4503-5971-9Zitieren
@inproceedings{doi:10.17170/kobra-202104163687,
author={Winkler, Rainer and Söllner, Matthias and Neuweiler, Maya Lisa and Rossini, Flavia Conti and Leimeister, Jan Marco},
title={Alexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes},
booktitle={Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019.},
year={2019}
}
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2021-04-29T12:14:49Z 2021-04-29T12:14:49Z 2019 doi:10.17170/kobra-202104163687 http://hdl.handle.net/123456789/12756 eng Association for Computing Machinery Namensnennung - Nicht-kommerziell - Weitergabe unter gleichen Bedingungen 4.0 International http://creativecommons.org/licenses/by-nc-sa/4.0/ Smart Personal Assistant computer-supported collaboration Amazon Alexa experiment 004 Alexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes Konferenzveröffentlichung Despite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart Personal Assistant tutors show significantly higher task outcomes and higher degrees of collaboration quality compared to groups interacting with human tutors. The results are used to suggest areas for future research in the field of computer-supported collaboration. open access Winkler, Rainer Söllner, Matthias Neuweiler, Maya Lisa Rossini, Flavia Conti Leimeister, Jan Marco New York doi:10.1145/3290607.3313090 Computerunterstütztes Lernen Assistenzsystem Mensch-Maschine-Kommunikation Computer Supported Cooperative Work Amazon Alexa publishedVersion 2019-05 Glasgow Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. AMC ISBN 978-1-4503-5971-9 false Conference on Human Factors in Computing Systems CHI 2019 LBW2311
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